C. Pointers to other resources

C.1 Novell User Groups

There are Novell user groups all over the world. For more information, including a list of user groups, check out http://www.novell.com/corp/community/nui/index.html

While you're attending your local user group meeting, it couldn't hurt to mention how wonderful our mailing list is :)

[thx. John L. Stevens & Randy Richardson]

C.2 Official FTP sites for Novell files

Novell has designated several FTP sites around the world as "official" mirrors of the Novell FTP server. These sites are updated at least once a week from the server in Utah. The mirrored FTP sites are available through the Internet as well as through other mechanisms like JANET in the UK and BBS systems in the Netherlands. In addition to the files from ftp.novell.com these servers may contain other useful information for managers of Novell networks. This is a list of the mirrors, their URLs, IP addresses and directories.

	BNUG FTP server
	ftp://bnug.harvard.edu
	      *128.103.85.201*

University of Groningen ftp://ftp.rug.nl/networks/novell *129.125.4.15* This server is updated daily. It is also available via BITNET and BBS (indirect)

University of Salford ftp://ftp.salford.ac.uk/novell *146.87.255.21* Also available via JANET IP

Utah State University ftp://netlab2.usu.edu *129.123.1.44* For Netscapers: ftp://netlab2.usu.edu/sys/anonftp Dir: /sys/anonftp subdirectories follow novell FTP. Index is the top level directory in each. Also available via BITNET, SPAN, Gopher (gopher.usu.edu)

Lincoln University ftp://tui.lincoln.ac.nz/novell/novlib *138.75.90.4*

University of Alabama ftp://risc.ua.edu/pub/network/novlib *130.160.4.7* Also available via BITNET

National Research Council (Canada) ftp://novell.nrc.ca/netwire *132.246.160.4* (Actually mirrors nightly from Joe D.'s netlab2.usu.edu, thus Joe's WHATIS files, for example, are also on this mirror)

United Kingdom ftp://ftp.novell.co.uk/pub

United Kingdom ftp://ftp.mechnet.liv.ac.uk

[Thanks to Steven Carpenter for this info]

So how to find things on Novell's master FTP server (or on Netwire, Novell's Compuserve forum)? First obtain a copy of FORUM.DOS, packaged as either forum.zip or forum.exe typically in forum 01. That's a good summary but not always up to date nor explicit about filenames within archives. The Netwire archive changes daily.

A full listing of the contents of each archive file, via Pkunzip,is the set of text files WHATIS.xxx in the Netwire directory on netlab2.usu.edu. "xxx" is the name of the forum, 01 etc. That suite is regenerated every week or two. The time/date stamp is shown for each file within a .zip/.exe archive.

The Netwire archive contains over 1000 files totaling 100+MB, most are .zip/.exe collections. Thus if things were unpacked there would be tens of thousands of files. The archive is divided into forums with special purposes. Forum Novfiles contains hot items which will be moved to the numbered forums in due course. One is very unlikely to find files named RCONSOLE.NLM or similar in the archive as bare files; instead those will be within .zip/.exe archives of arbitrary filenames.

Most Netwire files are self-extracting archives, to be found with .EXE extensions.

For Rconsole, see netwire\novlib\04\rcnsle.exe, where the latest Rconsole material resides. Here is a cutout from netwire\whatis.04:

Searching ZIP: NOVLIB/04/RCNSLE.EXE

 Length  Method   Size  Ratio   Date    Time   Name
 ------  ------   ----- -----   ----    ----   ----
   9147  Implode   3052  67%  04-17-91  10:36  RCONSOLE.HLP
  83391  Implode  45356  46%  06-19-91  13:15  RCONSOLE.EXE
   3042  Implode   1451  53%  08-26-91  10:00  READ.ME
 ------          ------  ---                   -------
  95580           49859  48%                         3

To be complete, "Netwire" is formally the Novell area of Compuserve. The Novell owned files are placed on ftp.novell.com for anonymous ftp access. That is mirrored by a small number of official sites.

At last, many of the user-contributed files to NetWire (Compuserve) are now available via anonymous ftp from your favorite mirror of Netwire, including from ftp.novell.com. See directory netwire\novuser which has 12 subdirectories 01..12 (11 and 12 are empty right now).

File netwire\novuser\Index and text files netwire\novuser\whatis.xx (xx = 01..12) on netlab2 indicate the nature of each directory and the contents of each zip'd archive, respectively. A variety of archiving methods have been used by contributors, so don't expect PKUNZIP to work on all.

Here is the big picture of the novuser area (file Index):

	   User contributed material from Compuserve, Netwire\novuser
	   NOVUSER Library Sections

 1) New Uploads
 2) Disk Drivers/Patches
 3) LAN Drivers/Patches
 4) Comm Drvs/Patches
 5) Host/Unix Dvrs/Ptch
 6) Printer Utils
 7) Network (Sys) Utils
 8) Client WS Utils
 9) Management Tools
10) Text Files/Help
11) Job Postings
12) Classifieds

The following is a list of indices for novell software on ftp.novell.com and mirrors:

	/netwire/novfiles/novfil.idx
	/netwire/novlib/01/forum.* (may be in /02/)
	/netwire/novlib/01/novchg.txt (may be in /02/)
	/netwire/novuser/01/taplib.exe
	/netwire/novuser/01/tapusr.exe
	/netwire/novuser/01/titles.exe

On the netlab2.usu.edu only mirror, you can also find the following:

	/netwire/novuser/Index
	/netwire/novuser/whatis.*
	/netwire/versions/novlib04.ver
	/netwire/versions/novlib05.ver
	/netwire/versions/novlib06.ver

ftp.novell.com is being moved away from the netwire library concept. The managers of ftp.novell.com advise that users should familiarise themselves with the pub2 directory tree. Information for the pub2 tree can be found in /pub2/00DIR. Each subdirectory in /pub2 also has a 00DIR index file.

C.2.1 Official GOPHER site for Novell files and Information

Novell has established an excellent Gopher-based site. It is must faster than the www site and is located at:

http://support.novell.com

The links on this site are just about everything a Netware support person could ever want or need. Explore!

C.3 Other useful FTP sites

Useful ftp sites, along with their Novell related directories include:

	ftp://splicer2.cba.hawaii.edu/files/novell
	ftp://splicer2.cba.hawaii.edu/files/pegasus
	       *128.171.17.2*

ftp://cc.usu.edu/slip ftp://cc.usu.edu/tcp-ip *129.123.1.1*

ftp://risc.ua.edu/pub/network/novlib ftp://risc.ua.edu/pub/network/pegasus ftp://risc.ua.edu/pub/network/misc ftp://risc.ua.edu/pub/network/tcpip *130.160.4.7*

ftp://wuarchive.wustl.edu/etc/system/novell *128.252.135.4*

ftp://ftp.uni-kl.de/pub/novell *131.246.9.95*

ftp://netlab.usu.edu/novell ftp://netlab.usu.edu/netwatch *129.123.1.11*

ftp://chaos.cc.ncsu.edu/share/pc/novell ftp://chaos.cc.ncsu.edu/share/pc/utils ftp://chaos.cc.ncsu.edu/share/pc/email ftp://chaos.cc.ncsu.edu/share/pc/net ftp://chaos.cc.ncsu.edu/share/pc/manage *152.1.19.23*

ftp://ftp.novell.de/pub/NetWire ftp://ftp.novell.de/pub/unix ftp://ftp.novell.de/pub/unixware ftp://ftp.novell.de/pub/drdos ftp://ftp.novell.de/pub/sjf-lwp *193.97.1.1*

[Thanks to Mark Burgess and David Silverstein for this info]

C.4 Novell's phone numbers

The following list of numbers was extracted from a list sent by Sarah Peterson of Novell to Larry Bradley, which he kindly posted to our mailing list. I have included in the FAQ because I believe it is of general interest. These numbers were accurate as of November 18, 1991.

    DEPARTMENT/GROUP                   TOLL-FREE         REGULAR

After Market Products (AMP)           800-346-7177     801-568-8856
Anthem/Eagle (Ethernet)               800-733-2453     408-453-1200
API Development/Austin                800-RED-WORD     512-794-1795
Authorized Reseller Information       800-828-3362
Contract Inquires/AMP                 800-346-7177     801-568-8856
Corporate Headquarters                800-453-1267     801-429-7000
Customer Success Portfolios           800-UPDATE1      801-429-5155
Developer Assistance                  800-729-4357
Reseller Authorization                800-828-3362
LANalyzer Products                    800-243-8526     408-473-8324
Literature Orders                     800-UPDATE1      801-429-5155
NetWare Users International           800-228-4NUI
Novell Education                      800-233-3382
Novell Education FaxBack                               801-429-5363
OURS Program                          800-237-OURS
Professional Developers Program (PDP) 800-RED-WORD     512-794-1795
Piracy                                800-PIRATES      801-429-7600
Product Information                   800-NETWARE      801-429-5155
Promotional Products                  800-526-4483
RMA                                   800-NETWARE
Technical Marketing Support           800-733-9673
Technical Support                     800-NETWARE      801-429-5588
Technical Support/PDP                 800-SAY-HELP     512-794-1795
Upgrades/Updates                      800-UPDATE1      801-429-5155
Warranty Registration                 800-458-7773

Novell BBS 801-429-3030

[Thx L.C.H.]

C.5 Recommended Reading

The quality of technical books is very uneven, it's nice to have someone you trust recommend a book so that one don't waste time and money on a poorly edited piece of trash that simply regurgitates the manual. Over the years, listers have recommended the following:

Books about NetWare

  Thomas and Hughes, "The Four Principles of NDS Design"

Books about TCP/IP

For a gentle intro to TCP/IP, try   

  Douglas Comer, "Internetworking with TCP/IP", vol 1
  2nd edition, ISBN

For a VERY detailed book, try

  W. Richard Stevens, "TCP/IP Illustrated", vol 1
  ISBN 0-201-63346-9

Seriously, buy both of the above books, read Comer first and then Stevens.

  Jeff Doyle, "CCIE Professional Development:  Routing TCP/IP"
  Vol I, ISBN:  1-57870-041-8

Books about DNS

This is THE book on DNS. It is rather Unix centric, but is
an excellent roadmap for understanding DNS on any platform.

  Albitz & Liu, "DNS and BIND", 2nd edition
  ISBN 1-56592-236-0

Books about networking h/w and protocols

  Andrew Tanenbaum, "Computer Networks"

  Rich Seifert, "Gigabit Ethernet"
  ISBN 0-201-18553-9

For an excellent discussion of switching and the spanning tree 
algorithm, try 
  Kennedy Clark et al, "Cisco LAN Switching "

[Thx Joe D., Hansang Bae, and probably many more]

C.6 WWW links of note

I have found the following links to be useful, I hope that you do, too.

You can search the FAQ at http://netlab1.usu.edu/cgi-bin/texis/webinator/search/.

There is a searcheable archive of the mailing list at http://lsv.syr.edu/scripts/wa.exe?S1=novell.

Novell maintains a site which periodically adds case studies, tips, etc. about some of their products.
info about ZEN - http://www.novell.com/coolsolutions/zenworks/
info about GroupWise - http://www.novell.com/coolsolutions/gwmag/
info about NDS - http://www.novell.com/coolsolutions/nds/

Novell maintains an online version of most of their documentation at http://www.novell.com/documentation/

You can search the knowledge base at http://support.novell.com/search/kb_index.htm

Novell's AppNotes (an excellent monthly periodical with in depth explanations on a variety of subjects) can be found at http://developer.novell.com/research/appnotes.htm

Programmers may be interested in Novell's monthly DeveloperNotes at http://developer.novell.com/research/devnotes.htm

The Ethernet Page is an outstanding technical reference, located at http://wwwhost.ots.utexas.edu/ethernet/

You can find a database matching MAC addresses to a particular vendor at http://www.cavebear.com/CaveBear/Ethernet/

C.7 NetWare Free, Patching, Patches and Version FAQs locations

A list of freeware NLMs is located at:

http://mft.ucs.ed.ac.uk/novell/techsup/archive/freenlms.htm

A FAQ on patching a Netware server is located at:

http://mft.ucs.ed.ac.uk/novell/techsup/patchfaq.htm

A FAQ on NLM patches is located at:

http://mft.ucs.ed.ac.uk/novell/techsup/nlmpatch.htm

And an NLM version FAQ is located at:

http://mft.ucs.ed.ac.uk/novell/techsup/nlmver.htm

[Thx G.J.S.]

C.8 Off-line alternatives

There is a NetWare CD-ROM containing 2,141 Public Domain/Free/Shareware programs and a database of 450 commercial add-ons available from EMS Professional Shareware, 4505 Buckhurst Ct., Olney MD 20832-1830, (301) 924-3594, Fax (301) 963-2708, ems@wdn.com.