iPrint Delima

Peter J. Cox pjc9001 at nyp.org
Fri Aug 22 13:46:38 BST 2008


Stephen,
    When you get the blank page does the URL change? In our setup 
clicking on the "i" on the right hand side opens a popup with 
information on the printer, is it possible your workstations have popups 
blocked? Clinking on the printer name or the "i" with the printer on the 
left hand side (http://"yourserver"/ipp) open a system window informing 
you that printer "xyz" isn't installed and would you like to install it. 
The most likely culprit when we see issues similar to yours is either a 
popup blocker of some sort has been installed/activated or someone 
changed something on the iPrint server (introduced a redirect, changed a 
config file, made some change to apache, etc). Hope that helps.

If there are any questions or problems
please contact me.
_______________________
Peter J. Cox
Network Manager, IT
NY Methodist Hospital
718-780-3250 Office
718-780-5993 HelpDesk




Stephen Cummings wrote:
> Installed iPrint on a 6.5 server. Created the printer. Enabled iPrint Support. The dilemma here is, when I click on the (i) to install the printer, all I get is a blank web page showing that it is done. I have checked IP addresses on the server and for the printer and all seems to be in place. I have uninstalled and reinstalled the printer. I can't uninstall NDPS, because I have 21 other NDPS printers running on the system.
>
> This is the best description that I can give on what is happening. Can anyone suggest something more that I can try to make this work?
>
>
> Stephen Cummings
> A+, NET +, CNA 5x, 6x,
> CNE 5x, 6x, NAI, CNI,
> MCNE, LINUX +
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> Novell at netlab1.oucs.ox.ac.uk
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>
>   


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