NW 6.5 BackupExec 9.2 hangs server

joea at j4computers.com joea at j4computers.com
Tue May 27 11:45:58 BST 2008


A check of logs and memory state that the added drives were installed weeks before the tape backup issue surfaced.

>>> On 5/26/2008 at 10:56 AM, "joea at j4computers.com" <joea at j4computers.com> wrote:
> Have a NW 6.5 sp5 server that had been running backps flawlessly.  One day, 
> the server hung.  I mean, it would not respond to pings. The server console 
> seemed "up", but any attempt to load a module, or do anything at all, simply 
> hung the console.  Could get into debugger to quit.
> 
> The Tape backup seems to be at fault.  Have changed the drive, scsi 
> controller and cables.  Have updated to latest BE 9.2.
> 
> The tape log is incomplete,  last entry being "backup set ended at" blah.  
> Yet, I happened to be watching the job, remotely, and know it progressed to 
> the next job and was ripping right along.  Sometime later, it must have hung, 
> before that job completed.
> 
> The server is a Dell 2800, RAID 5 and RAID 0, a LTO2 tape.
> 
> Two drives were added recently, for the RAID 0.  The tape problem was not 
> evident before this, but there was no syncronicity with the install, as far 
> as we recall.
> 
> Suggestions, before we have to call symantec?
> 
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